Frequently asked Questions

1. Shipping and Delivery:

   • Q: How long does shipping take? A: Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 5-7 business days, and delivery takes approximately 5-14 business days within the US. International shipping may take longer depending on your location.

2. Returns and Exchanges:

   • Q: What is your return policy? A: ALL ITEMS ON OUR WEBSITE ARE FINAL SALE DUE TO THE PANDEMIC. If a items was delivered damage we will assist in getting a claim completed for you via the shipping company, conditions apply.

3. Product Information:

   • Q: Are your products durable and of high quality? A: Yes, we take pride in providing high-quality products. Our items undergo rigorous testing to ensure durability and functionality. If you encounter any issues, please contact our customer service team for assistance.

4. Ordering Process:

   • Q: How do I track my order? A: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package via the designated courier's website.

5. Payment and Security:

   • Q: Is my payment information secure? A: Yes, we prioritize the security of your payment information. Our website uses encrypted SSL technology to safeguard all transactions. We do not store credit card details, and your information is handled securely.

6. Sizing and Fit:

   • Q: How do I know what size to order? A: Please refer to our sizing charts available on each product page for accurate measurements and sizing guidelines. If you have any specific sizing questions, our customer service team is ready to assist you.

7. Contact Information:

   • Q: How can I reach your customer service team? A: You can contact us via emailfulfillment@prayhustleslay.com . Our dedicated support team is available during business hours to assist you with any inquiries or concerns.